Magnetic-Jewelry

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Return Rights

RIGHT OF RETURN / RIGHT OF CANCELLATION

 

In the TRX Network webshop you can buy at your leisure without any risk.

 

14 DAYS return guarantee

 

Are you not satisfied with the product you received? Does it not meet your expectations on closer inspection? No problem! With TRX Network you enjoy a satisfaction guarantee!

With our satisfaction guarantee, you can return the magnetic jewellery within 14 days from the date of purchase. You will be refunded the full purchase price without shipping costs.

 

 

MATERIAL AND MANUFACTURING DEFECTS

 

Defective items with material and/or manufacturing faults are subject to the statutory warranty.

 

The deadlines begin with the receipt of the goods and this instruction.

Please enclose the receipt/proof of purchase or a copy of the invoice.

Please do not forget to enter your customer details in full.

TRX Network shall not be liable for any loss in transit.

 

 

Distance Selling Act

 

In accordance with the Distance Selling Act, you can return the purchased item within 14 days of receipt of the goods.

We will refund 100% of the purchase amount, excluding shipping costs.

The two weeks shall commence at the earliest upon receipt of the goods. Timely despatch of the goods shall suffice to meet the deadline.

 

After the 14 days have elapsed, returns will only be accepted as a gesture of goodwill. We will refund 75 % of the purchase amount, excluding shipping costs.

We can only make refunds if no use/damage is recognisable.

 

Please enclose a copy of the purchase invoice with the return.

The possibility of return is in accordance with the Distance Selling Act, at the expense and risk of the customer.

 

Return to:

Establishment / branch in Germany:

 

MAGNEGY Distribution GmbH

Service for TRINITIX for LIFE

Obenhauptstr. 7

22335 Hamburg

 

 

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form). 

 

 

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